Operations Quality Analyst
Company: VirtualVocations
Location: Sacramento
Posted on: February 1, 2025
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Job Description:
A company is looking for an Operations Quality and
Accountability Analyst.
Key Responsibilities
Perform quality reviews of operational interactions and processes
to identify performance gaps and opportunities for improvement
Establish team-level metrics in collaboration with management to
ensure accountability in daily operations
Monitor Key Performance Indicator (KPI) dashboards and reporting
tools to track at-risk KPIs and present data timely
Required Qualifications and Education
Bachelor's degree or equivalent experience in lieu of degree
Minimum 5 years' experience in data collection, organization, and
analysis with proven reporting skills
Excellent knowledge of Microsoft Office Suite, including Word,
Excel, and PowerPoint
Experience working with KPI dashboards and reporting tools
Must be a U.S. citizen due to contractual requirements
Keywords: VirtualVocations, Yuba City , Operations Quality Analyst, Professions , Sacramento, California
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