Production Support Principal Associate

Company: VirtualVocations
Location: Sacramento
Posted on: January 28, 2025

Job Description:

A company is looking for a Production Support, Principal Associate.

Key Responsibilities:

Coordinate and execute customer onboarding processes
Create and maintain documentation related to troubleshooting and support processes
Collaborate with cross-functional teams to address and resolve customer issues

Required Qualifications:

Bachelor's degree
At least 4 years of system engineering experience
At least 3 years of software troubleshooting or customer support experience
1+ year of experience with Snowflake (preferred)
AWS Certified Solutions Architect - Associate Certification (preferred)

Keywords: VirtualVocations, Yuba City , Production Support Principal Associate, Professions , Sacramento, California

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