Associate Creative Director

Company: Tbwa Chiat/Day Inc
Location: San Ramon
Posted on: February 1, 2025

Job Description:

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences.About the teamOur Creative Design team exists at the crossroads of craft and storytelling. With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work.Your roleAs an ACD at Dialpad, you'll bring a strong creative vision and well-honed instincts to ideate and execute impactful experiences across digital, print, and OOH. You'll thrive on crafting ideas that keep our customers at the center of the story, clearly articulating your concepts and rationale to stakeholders and teams alike.You're adept at conceptualizing and delivering for major initiatives. You understand print production, and the digital landscape is your playground-you know how to leverage its capabilities and create compelling communications across diverse platforms. Beyond your individual contributions, you're a leader who inspires, mentors, and empowers others to elevate their creative work. This position reports to our Creative Director, with the opportunity to be based in one of our North American hubs.What you'll do

• Collaborate with Creative Leads, Copywriters, Designers, and Marketing Partners to develop impactful campaigns and assets.
• Ideate and deliver creative solutions across a variety of formats, including web, product, email campaigns, social media assets, product, digital, OOH and more.
• Maintain a deep understanding of the Dialpad brand and ensure all creative outputs align with our values and strategic goals.
• Stay customer-focused, ensuring all creative resonates with and meets the needs of our target audiences.
• Champion digital innovation and push the boundaries of what's possible in online engagement.Skills you'll bring
  • 10+ years of experience in creative roles, with a strong portfolio showcasing impactful work for large brands and platforms. Background in SaaS is a plus.
  • Proficiency in Figma and Adobe CC.
  • Experience working in html/css/js a plus.
  • Commitment to excellence in craft, with an obsessive attention to detail.
  • Expertise in crafting experiences tailored to the unique capabilities of each medium.
  • Proven experience in developing and leading creative strategies for product launches.
  • Ability to inspire and drive teams to produce globally recognized, standout work.
  • Strong storytelling and pitching skills, with exceptional ability to command a room and deliver compelling presentations.
  • A collaborative mindset, with a passion for teamwork and partnership across departments.
  • Foster and maintain professional relationships with external vendors, partners, and freelancers.
  • Actively promote and uphold Dialpad's culture and values.Benefits, time-off, and wellnessAn apple a day keeps the doctor away-and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.California Salary Range$156,500 - $193,300 USDCultureWe've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.Diversity, Equity, and Inclusion (DEI) at DialpadAt Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging.Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.Apply for this job
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Keywords: Tbwa Chiat/Day Inc, Yuba City , Associate Creative Director, Executive , San Ramon, California